Keeping your information safe
PRIVACY POLICY
This Privacy Policy applies to all personal information collected by the Royal Agricultural Society of Western Australia. In this policy, we explain how and why we collect your personal information, how we use it, and what control you have over our use of it.
The Royal Agricultural Society of Western Australia is committed to complying with Commonwealth legislation governing the privacy of personal information by businesses, and to protecting and safeguarding your privacy when you deal with us. Some information provided to us by clients, customers, contractors and other third parties may be considered private or personal. Without this information, we may not be able to carry on our business or provide our services to you.
We will only collect personal information where it is necessary for one of our functions or activities. This may include personal information such as your name, email address, phone number, and any other details you choose to provide when interacting with us or using our platforms. In particular, personal information is collected in the following situations:
- If you contact the Royal Agricultural Society of Western Australia, we may keep a record of that correspondence.
- When you submit your email address to our website mailing list, you may receive communications from us. You will have the option to opt out of these communications at any time.
- When you interact with our websites, we may collect information through cookies and similar technologies to help improve your experience and understand how our sites are used.
We generally do not collect sensitive information. Where we do, it will only be used with your consent or as required or authorised by law.
At or before the time personal information is collected, we will take reasonable steps to ensure that you are aware of who we are, that you can access the information held about you, the purpose of the collection, the types of organisations to which we usually disclose information, any laws requiring the collection of the information, and the main consequences if all or part of the information is not provided.
We may use or disclose personal information for the primary purpose for which it was collected (for example, the provision and administration of our services, notifying you about changes to our services, record-keeping following termination of services, and technical maintenance).
We may also use this information for a purpose related to the primary purpose of collection, where you would reasonably expect us to do so. This information is only disclosed outside our business in the circumstances outlined in this policy, or as otherwise notified to you at the time of collection.
We may also disclose personal information to third-party service providers who assist us in delivering our services, including providers of digital platforms, marketing communications, ticketing, and payment processing. Some of these service providers may store or process personal information outside of Australia.
In addition, we may use or disclose personal information where:
- you have consented to the use or disclosure
- we reasonably believe the use or disclosure is necessary to lessen or prevent a serious and immediate threat to someone’s health or safety, or to public health or safety
- we reasonably suspect unlawful activity, and the use or disclosure is necessary as part of an investigation or reporting to relevant authorities
- the use or disclosure is required or authorised by law (for example, to comply with a subpoena, warrant, or court order)
- we reasonably believe the use or disclosure is necessary for the prevention, investigation, prosecution or punishment of criminal activity, or for legal proceedings
The Royal Agricultural Society of Western Australia places great importance on the security of all information associated with our customers, clients and contractors. We have measures in place to help protect personal information from loss, misuse and unauthorised access or alteration. Personal information is securely destroyed or de-identified when no longer required, however, we may retain personal information for a period required to meet legal and operational obligations.
The Royal Agricultural Society of Western Australia is committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and website users. Where your request is made in accordance with the Australian Privacy Principles, we will provide access to the personal information we hold about you.
Inaccurate information will be corrected upon receiving advice from you. To ensure confidentiality, details of your personal information will only be provided where we are satisfied that the information relates to you.
If we refuse to provide access to or correct personal information held about you, we will provide reasons for that decision.
If the Royal Agricultural Society of Western Australia updates this Privacy Policy, changes will be posted on this page so you are always aware of what information is collected, how it is used, and how it may be disclosed. We recommend checking this page regularly to stay informed.
If you would like to access or correct your personal information, make an enquiry about privacy, or lodge a complaint, please contact us through our website contact form or by sending an email to feedback@raswa.org.au. We will respond as soon as possible.
Should you wish to read more about privacy legislation or the Australian Privacy Principles, we recommend visiting the Federal Privacy Commissioner’s website at www.privacy.gov.au